Markets

What is SOHO?

SOHO is an acronym that stands for "small office/home office." The term is nearly 30 years old now, and as best we can track down, originated with analysts in the technology industry.  SOHO encompasses a range of entrepreneurial activities and business structures -- from individuals working solo to companies with 20 or fewer employees. This includes a myriad of worker categories and terms: home-based businesses, free agents, independent contractors, telecommuters, e-lancers, and other independent professionals.

Some SOHO businesses are attached to larger organisations but freelance or contract to that organisation.  A lot of solo businesses are service businesses, because they require little capitalisation to get started and can often be operated from a home-based setting. Cloud Services can offer these businesses the ability to fully integrate, become more efficient or grow their practices.

Is there a "typical" SOHO worker? What are the most common businesses, and the best businesses to start?

SOHO entrepreneurs are as individual as the businesses they create. You'll find them everywhere. They sell us food, clothing or gasoline; they cut our hair, do our taxes, tutor our children, fix our cars, repair our homes, and much more.

inCloudOne® aims too

1. Meet your IT and telephony specific objectives

2. Assist you with your target markets enhance the productivity of your services

3. We can provide you with easy to use services, references, case studies and educational sessions to help you make the right choice

4. We operate transparent pricing so you know how much it costs without even speaking to us.  We can however tailor our offers and even offer discounts on purchases

5. We are dedicated to retaining our customers as we want them to grow with us as your business grows or changes. Customer service, and quality are very important to us

We have many solutions to suit your business needs, so if your just Starting Up, Moving Location, Reducing Cost or simply Expanding your business then give us a call to see how we ca make your IT work for you

Referral Scheme

We recognise that SOHOs rely on word-of-mouth for many purchases and so we offer a voucher service to any business that refers another.

Addressing a SOHOs biggest concerns?

1. Not having enough money to keep the business going

2. Long-term illness of self or key employee

3. Losing customers to a larger company

4. Go back to working for someone else

Cloud is ideally suited to SOHO businesses

The Cloud Services can be matched to the flow of work and cash in the business and offers a high degree of flexibility as most of our terms are 30-days so you can tailor your services to your current business needs expand or reduce as required.

See are Software on DemandHosted VOIPHosted File ServerHosted Exchange Email and MobilityBusiness Continuity Services and Information Protection

Enhancing the key motivators of a SOHO

Freedom (30%); Flexibility (25%); Fun (12%); and Financial rewards (12%)

In reality we know a SOHO never have any free time and a lot of the working time is taken up with Bookkeeping, this one of the reasons why we offer a range of easy to use Accountancy and CRM packages from Mamut that you can simply rent. Starting off with the simplest package and upgrading easily to the next as your understanding grows.

Focusing on the IT that is important to a SOHO

inCloudOne can provide quality Internet access solutionsProtection for your Laptop, PC and Mobile device, One Number Solutions so that your customers can find you, Fax to Email services and Applications that you can rent instead of buying

Small/Medium Markets

IT services for growing businesses who need flexibility and technology

Every day dozens of small and medium-sized businesses choose inCloudOne's platform to help support their IT infrastructure, solve tactical problems and enable growth, safe in the knowledge that we're focused on meeting their needs and can provide the experience, expertise and quality of service they require.

At the heart of our philosophy is being a trusted vendor for businesses of all sizes, and our services are designed with the needs of our customers in mind.  Our partners are all vetted and add a specific mix of services to our portfolio.  In most cases our partners are leading service providers in their field with either European or global brands.  inCloudOne also offers a number of Professional Services to assist our customers with local changes and adoption of Managed Cloud Services.  This gives our customers the freedom to concentrate on their own areas of expertise, while meeting the demands placed on their IT with agility, flexibility and state-of-the-art services.

For small and medium-sized businesses, inCloudOne's model is expressly designed to utilise the economies of scale we enjoy to make truly enterprise-class IT available to all. Traditionally, an IT infrastructure that delivers genuine business continuity has been considered the preserve of large corporations. However, inCloudOne's on-demand, subscription-based model means that a resilient, 99.99% available, optional 24/7 support which means IT infrastructure can now be accessed by businesses of all sizes at a fraction of the cost. Additionally, because our hosted model requires no capital expenditure and no in-house expertise.

Why not take a look at our services and the problems they solve, or give us a call if you'd like to talk to one of our team in person.

Reduce costs

As a business looking to be competitive, you would probably like to reduce some of your overheads, and IT can be particularly expensive. inCloudOne's services can typically offer you either a much lower cost than on-premise solutions, or even better value than other providers. Our engineers will also help to migrate your services and move your data through our Business Transformation service. Let inCloudOne reduce your ongoing costs and ensure you don't need to invest in equipment like servers, PCs and phone systems again.

See our Hosted VOIP and Hosted Exchange

Reduce IT Headaches

In-house IT can means headaches - problems created rather than problems solved. Whilst no-one relishes dealing with the hassle associated with keeping their IT working, few businesses are able to ever truly free themselves from it. We believe there's a better way of delivering IT, a way that removes the hassle and leaves the care of and responsibility for your IT to inCloudOne.

Starting up a New Business

You are just about to start up a business, and are piecing together components such as an office, staff, telephone system and computers. You want to partner with a company that will deliver your IT and telecoms in an easy to use, always available and cost effective model. You want a service that will enable you to launch a website, receive and send business class email, and also provide you with the desktop and applications your business will need. inCloudOne offers a full portfolio of services that require no up front investment, and can be paid for on a low-cost monthly basis.

See our ConnectivitySoftware on Demand, Hosted VOIP, Hosted File ServerHosted Exchange Email and Mobility Solutions

Overstretched IT team

IT managers are being asked to do more and more in an increasingly complicated world. Compounding desktops, servers, applications, communications and mixes of requirements is a near impossible task to deliver. Working with inCloudOne helps IT managers gain control of their environment through partnering. By moving typically difficult services off-premise to inCloudOne, we take on the management and infrastructure responsibility, whilst you maintain control over quality and the direction of the service - a win-win scenario. Reduce your team's time spent supporting desktop applications, patching etc. and switch to productive and proactive IT.

See our Software on DemandHosted VOIPHosted File Server and Hosted Exchange Email

Enable remote working

If your business is looking to utilise flexible working, or has distributed staff members, building an IT system to cope can be very expensive and difficult. inCloudOne provides services which allow users to connect from anywhere, as all of our solutions are hosted. We provide hosted VOIP, Software on demand, file sharing, Messaging and Mobility solutions that allow users to experience the same features as they would if physically in the same office.. Why pay for expensive on-site only services

See our ConnectivitySoftware on DemandHosted VOIPHosted File ServerHosted Exchange Email and Mobility Solutions

Upgrading hardware/software

If your business is at a crossroads, considering whether to upgrade to the latest desktop computers or a new version of MS Office etc., then IT on Demand lets you avoid spending any capital. Using our cloud computing model of providing services securely over the internet, inCloudOne can offer 3 options:

  • Extend the life of your existing equipment. Use your existing PCs as connection devices to Hosted Desktops (even if they're 10 years old), gaining access to the latest technologies instantly - no need to upgrade hardware.
  • Don't invest in new software. Use inCloudOne's software on demand to deliver applications to desktops for a fraction of the cost.
  • Replace old PCs with thin clients to save power, initial cost and ongoing management.

See our Software on DemandHosted VOIPHosted File ServerHosted Exchange Email and Mobility Solutions

Disaster recovery

9 out of 10 businesses do not have adequate disaster recovery or business continuity plans. inCloudOne can provide online backup (allowing you to store important files from your Servers, Desktop, Laptop, Mobile and even Office Network in a highly secure and distributed data centre.  We provide AntiVirus and SPAM filtering from our cloud to ensure trouble free messaging, Email Continuity Services, Email Archiving and essential Email Backups. All of our services require no up front investment - just a low cost tailored to your needs.

See our Software on DemandHosted VOIPHosted File ServerHosted Exchange Email and Mobility, Business Continuity Services and Information Protection

Need to improve security

Ensuring your company's data is secure is imperative, not just for peace of mind, but also for compliance with regulations. Data is now easier to transport and take, and companies of all sizes need to protect themselves. Having data securely hosted in a purpose-built data centre firstly provides physical security, but also enables control over who can access your data, when and how.

See our Software on DemandHosted File ServerHosted Exchange Email and MobilityBusiness Continuity Services and Information Protection

Large and Enterprise Markets

IT services for enterprise organisations tend to need utility based or tactical solutions, inCloudOne® can help you to extend your IT infrastructure, solve tactical problems and meet computing demands in the most efficient manner possible, leaving you safe in the knowledge that we're focused on meeting your needs and delivering infrastructure which works in harmony with existing or complicated setups.  To assist your organisation we offer a range of Professional Services to help you review current solutions and objectives, delivery projects and business transformation programmes.

At the heart of our philosophy is being a trusted vendor for businesses of all sizes, and our services are designed with the needs of our customers in mind. Our partners are all vetted and add a specific mix of services to our portfolio. In most cases our partners are leading service providers in their field with either European or global brands. inCloudOne also offers a number of Professional Services to assist our customers with local changes and adoption of Managed Cloud Services. This gives our customers the freedom to concentrate on their own areas of expertise, while meeting the demands placed on their IT with agility, flexibility and state-of-the-art services.

Utilising our Cloud Computing infrastructure, we can provision hosted IT solutions for enterprises of all sizes. All of our large enterprise customers already have significant internal infrastructure and expert in-house IT teams, yet they turn to inCloudOne to solve specific problems that can be better addressed off-premise than in-house. inCloudOne's Service' Model means that enterprises can now deliver tactical deployments and address specific usage scenarios quickly, easily and cost effectively. In view of the increasing complexity of many technologies, customers recognise our expertise and experience in building a world class, resilient cloud platform capable of delivering services and solutions to hundreds of thousands of users.

Key to inCloudOne's enterprise offerings is being able to easily integrate with customers' existing networks, so that our services become a seamless extension of those already provided by in-house IT departments. By doing this, we can then allow customers to be as hands on or hands off as they like in terms of the management of these services. For those customers who want to leave the day-to-day management in inCloudOne's hands, they can do so safe in the knowledge they have direct access to a team of experts, and that all of our services are SLA-backed and guaranteed. 

Why not take a look at our services and give us a call if you'd like to talk to one of our pre-sales or technical team in person to discuss the situation you would like us to address.

Reduce your costs

Any large business will, over the past few years, have made a huge investment in IT in order to enable staff to collaborate and be more productive. IT directors are being asked to deliver more from a small IT budget and, based on the complexitities and legacy systems that exist, this can be a near impossible challenge. inCloudOne offers a way for IT executives to move certain portions of IT off-premise to lower costs. Utilising our cloud platforms, integrate hosted services and resources with your business.

See our Thin Client, Virtual Server Infrastructure, Voice Platform, Hosted Exchange all from our Private Cloud

Rationalising existing server infrastructure

Most large enterprises have tens, hundreds or even thousands of active servers running applications, software and infrastructure services. The costs of not only the data centre but also the hardware itself soon mount up. inCloudOne can extend its infrastructure for your use, allowing you to move from physical to virtual, reducing your server footprint, reducing the cost and taking away some of the responsibility, whilst you maintain ownership and control.

inCloudOne offer a snap-shot service through our Business Transformation Professional Services that will take a legacy server based infrastructure, snap-shot the current environment and then using swing kit move your infrastructure to our private cloud based data centre where it will be virtualised.  We then give our customer back control over their environment while inCloudOne takes care of the monitoring, house keeping and bare metal management.  This means our customer get to use the latest and most powerful systems without the capital investment.  We can also arrange for existing circuits to be VPNed or for new private circuits to be directly connected to our Private Data Centre.

Once all service are in the inCloudOne private data centre as-is we can assist our customers with full rationalisation of servers, optimisation for performance and Business Continuity Planning (BCP). Through our Cloud Development Services (CDS) we can integrate voice and data services to provide real-time web services for things like Sales Wall Boards, Transaction summaries, etc

See our: Virtual Server Infrastructure and Private Connectivity

Overstretched IT Team

IT managers are being asked to do more and more in an increasingly complicated world. Compounding desktops, servers, applications, communications and mixes of requirements is a near impossible task to deliver. Working with inCloudOne helps IT managers gain control of their environment through partnering. By moving typically difficult services off-premise to inCloudOne, we take on the management and infrastructure responsibility, whilst you maintain control over quality and the direction of the service - a win-win scenario. Reduce your team's time spent supporting desktop applications, patching etc. and switch to productive and proactive IT.

See our Software on DemandHosted VOIPHosted File Server and Hosted Exchange Email

Looking at Off-Premise

Enterprise organisations are looking closer at keeping elements of their IT off-premise. The word "outsourcing" can sometime be deemed as the wrong term as many enterprises would like to maintain the control and direction of their services, whilst using economies of scale of service providers to leverage cost savings. inCloudOne's has a number of solutions that can integrate into your existing network and IT, whilst giving you a platform capable of scaling and launching an array of new or existing services.

See our Software on DemandHosted VOIPHosted File Server and Hosted Exchange Email

Enable remote working

If your business is looking to utilise flexible working, or has distributed staff members, building an IT system to cope can be very expensive and difficult. inCloudOne provides services which allow users to connect from anywhere, as all of our solutions are hosted. We provide hosted VOIP, Software on demand, file sharing, Messaging and Mobility solutions that allow users to experience the same features as they would if physically in the same office.. Why pay for expensive on-site only services

See our ConnectivitySoftware on DemandHosted VOIPHosted File ServerHosted Exchange Email and Mobility Solutions

Upgrading hardware/software

If your business is at a crossroads, considering whether to upgrade to the latest desktop computers or a new version of MS Office etc., then IT on Demand lets you avoid spending any capital. Using our cloud computing model of providing services securely over the internet, inCloudOne can offer 3 options:

  • Extend the life of your existing equipment. Use your existing PCs as connection devices to Hosted Desktops (even if they're 10 years old), gaining access to the latest technologies instantly - no need to upgrade hardware.
  • Don't invest in new software. Use inCloudOne's software on demand to deliver applications to desktops for a fraction of the cost.
  • Replace old PCs with thin clients to save power, initial cost and ongoing management.

See our Software on DemandHosted VOIPHosted File ServerHosted Exchange Email and Mobility Solutions

Disaster recovery

9 out of 10 businesses do not have adequate disaster recovery or business continuity plans. inCloudOne can provide online backup (allowing you to store important files from your Servers, Desktop, Laptop, Mobile and even Office Network in a highly secure and distributed data centre.  We provide AntiVirus and SPAM filtering from our cloud to ensure trouble free messaging, Email Continuity Services, Email Archiving and essential Email Backups. All of our services require no up front investment - just a low cost tailored to your needs.

See our Software on DemandHosted VOIPHosted File ServerHosted Exchange Email and Mobility, Business Continuity Services and Information Protection

Need to improve security

Ensuring your company's data is secure is imperative, not just for peace of mind, but also for compliance with regulations. Data is now easier to transport and take, and companies of all sizes need to protect themselves. Having data securely hosted in a purpose-built data centre firstly provides physical security, but also enables control over who can access your data, when and how.

See our Software on DemandHosted File ServerHosted Exchange Email and MobilityBusiness Continuity Services and Information Protection

Solutions for value added resellers Markets

Helping you become a cloud services provider to protect and grow your customer base

The cloud offers great opportunities in terms of new business and managing more of your customer's services. With the market becoming more competitive it is ever more important to have a credible and complete solution offering. inCloudOne can help you move your business to this model at your own pace, by providing all of the tools you will need and the go-to-market assistance to get you up and running quickly.

As a value added reseller, you business is based on supporting and helping busineses with their IT and communications needs. You are proficient at advising them on vertical market applications, integration and end-to-end products and services.

As the "cloud" becomes more prevalent in IT, your customers will want to benefit from low cost, pay as you go IT, that allows them to access services around the world and always available. Deploying these services "per customer" or building our your own cloud offering is an expensive and time consuming task. You also want to mix low margin items such as hardware with much higher margin items such as cloud services to improve your business's cash flow. inCloudOne offers you the ability to benefit immediately from our channel focused approach, by providing you two key things:

Back Office Systems

To help you with billing, provisioning and management of these new services and aggregating them together to make it easy to start selling and moving services bit by bit.

Data centres, Public and Private Networks,

As inCloudOne is a broker and an integrator of Cloud Service Providers we offer a simplified view to our end customers and partner of the cloud services we sell. We operate our own Private Network and Private Data centres but we also operate with many public network access providers and many hosting providers to give our customers and partners the best value solution for their needs.

This complex brokering and integration is taken care of by inCloudOne giving our partners a simple set of IT solutions that we taylor for your product needs, based on cost, flexibility, contract terms,  security levels, SLA's and ultimately to your end customers needs.

With both the data centres and networks you can start to dip your toe in the water without any Capital costs, and allowing you to brand and fully maintain your relationship with your customer.

Solutions for managed services providers markets

Expanding your services and reducing your risk

As a managed service provider you understand the value of recurring revenue models and that managed services offer higher margin, and stronger customer relationships. inCloudOne can provide a number of solutions that integrates with your current service offerings, adding new products such as thin client desktops, a range of SaaS applications on 30-day terms, mobility, security and voice services. Our Transformation Services also offer the opportunity to migrate your own data centre work load as they are, to the cloud reducing your CapEx and risk.

Services Available

inCloudOne offers a number of services that can be implemented individually to compliment your existing product set, or bundled and marketing to fit in with your product scope. Give us a call to discuss your requirements and we can provide you with a list of services that can be provisioned on demand, and initiated and managed via our enterprise level interfaces or API.

Billing and Customer Management

Create a single consolidated invoice aggregating many different services.  

Integration

Utilising the API or interfaces, providers have been able to deliver tactical services such as virtual server infrastructure, hosted Exchange and SaaS provisioning, end point security, Voice establishment and have integrated them into their existing control panels and interfaces. This gives our partners a chance to test the market without the capital investment or disruptive process changes, whilst keeping the customer and their value.

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