SOHO 20Mbps Advanced Internet

Static IP Wires Only - 20Mbps / 2.5Mbps

  • Low Latency
  • FREE Static IP
  • Unlimited data transfer±
  • Wires only solution
  • Up to 20Mbps download
  • Up to 2.5 Mbps upload
  • Annex-M


per Day

Wireless Managed Router/Firewall

  • QoS
  • Pre-configured
  • Self install, plug-in and use
  • Wireless Managed Router/Firewall
  • 802.11b/g/n
  • 4 Switch Ports


One Off Charge

Assurance Pack 0**

  • Hardware SLA 8x5xNext Business Day, replacement service only
  • 24x7 Monitoring End to End
  • Pro-active support for incidents


per Day

Extra IP Addresses

  • Additional 3 IP Addresses
  • Further IP addresses blocks can be offered


per Day

  1. As with all DSL services, the bandwidth you will receive is dependent on the distance to the local telephone exchange
  2. Subject to setup or migration cost at £40 and a 12-month minimum term
  3. Voice quality can not be guaranteed over any internet based line
  4. A BT copper circuit is required or one can be installed for £125 with monthly rental at £14.50
  5. ±Fair-usage policy applies
  6. **Assurance packs will only be provided when our router has been purchased as we run special base templates that match our network and monitoring platform

inCloudOne® Bonded ADSL2+ Solution provides

Up to 20Mbps download
Up to 2.5Mbps upstream for hosting and VPN
Self Install
Internet connectivity with no usage limits or contention
Enhanced reliability , monitored options with alerts


  • Equivalent Leased Line service at a fraction of the costs
  • A stable, fast connection that offers up to 20Mbps down and 2.5Mbps upstream
  • Internet connectivity with no usage limits and very low contention
  • Enhanced reliability and resilience
  • Sold as wireless only and Optional dedicated ADSL2+ Bridged Ethernet Router
  • Self-configuring
  • Uses the UK's most advanced LLU broadband network provider for the access circuits
  • Available to around 80% of the UK population
  • 24x7 Monitored Service

Key Features

  • Connection Speed: Up to 20Mbps downstream, up to 2.5Mbps upstream
  • IP Addressing: Options for 4, 8 or 16 IPs
  • Unlimited Usage: No data caps or peak time restrictions (subject to abuse policy)
  • Monitoring and Statistics: 24x7 monitoring with email alerts and online bandwidth usage tracking with optional email reports
  • Managed Router: Optional fully managed router with advance replacement maintenance
  • BT Copper Line: New lines also provided on request

What to do next ?

  1. Contact inCloudOne
    1. Freephone number,
    2. Email us at,
    3. Request a call back from our website or,
    4. Chat with one of our agents about the product using our website chat service
  2. Let us complete a number check for you and advise you of estimated speed and options
  3. If you do not have an existing copper line then we can provide one
  4. We manage the migration and new installation from start to finish
  5. We then monitor the circuits and pro-actively respond should an issue occur

Performance – Up to 20 / 2.5Mbps

  • Using the most advanced and mature ADSL2+ access network in the UK, inCloudOne delivers the full potential of ADSL2+ connectivity
  • Subject to line conditions, maximum speeds of 20Mbps downstream and 2.5Mbps upstream are achievable over a BT copper line
  • There are no caps, limits or throttling and because the service is delivered over a state-of-the-art dedicated network there are no more 50:1 contention ratios, just consistently high performance, even at busy times.


  • With up to 20Mbps down and 2.5Mbps up, inCloudOne can offers you a whole range of applications that have until now been difficult or impossible over a regular ADSL
  • 12Mbps downstream will support a host of high demand applications as well as a high number of users, while 2.5Mbps upstream offers a wealth of new opportunities for remote access, VoIP, Rented Applications, Thin Client Solutions

Service Availability

To benefit from higher speeds and improved resilience, we need to check whether our service is available in your area

To check availability and get an estimated line speed, please contact us by calling our free phone sales line

Management of Solution

inCloudOne ADSL2+ connections come with an optional 24x7 monitoring and with email alerts

All routers allow for multi-level administration of the router, independent SNMP monitoring and the ability to IP lock them to a specific gateway for full protection

This solution offers unparalleled management functionality normally only seen on expensive leased lines


Our experienced consultants lead the industry in designing bespoke connectivity solutions that improve the availability and performance of Internet services for business customers throughout the UK.

As an independent Internet service provider, we maintain strategic relationships with a number of network operators and constantly strive to find the best solutions.


  • You will need one BT analogue lines & your copper line rental which inCloudOne can provide at cost from BT
  • As with all DSL services, the bandwidth you will receive is dependent on the distance to the local telephone exchange

Bridged Ethernet Advantages

  • Self-configuring
  • Simple bridges are inexpensive
  • Isolate collision domain
  • Reduce the size of collision domain by microsegmentation in non-switched networks
  • Transparent to protocols above the MAC layer
  • Allows the introduction of management/performance information and access control
  • LANs interconnected are separate, and physical constraints such as number of stations, repeaters and segment length don't apply
  • Helps minimise bandwidth usage

Router Replacement Services

inCloudOne provides two main options for routers replacement services

  • Router Return and Replacement Service
    • This service requires the customer to return the device to our store and in response we will ship another out to your site
    • Typical replacement is 3 working days if received before 11:00am on the 1st day.
  • Router Next Day Replacement Service
    • This service is aimed at our customers who take our managed router services and in response we will shipment a replacement router with your configuration on it straight to your site on request.  This will typically take 1 working day if the request is received before 11:00am.
    • We will credit your account for a new router if the old one is not returned within 15 days to our store.

Setup / Migration Charges

  • All new installations / migrations are subject to £40 setup fee
  • Additional IP addresses can be provided if required
  • All costs are outlined on the website or can be reviewed with our sale personnel by calling our freephone number and pressing option 1

Annex M Routers we recommend

Annex M is an optional specification in ITU-T recommendations G.992.3 (ADSL2) and G.992.5 (ADSL2+), also referred to as ADSL2 M and ADSL2+ M. This specification extends the capability of commonly deployed Annex A by more than doubling the number of upstream bits. The data rates can be as high as 12 or 24 Mbit/s downstream and 3 Mbit/s upstream depending on the distance from the DSLAM to the customer's premises.

  • Cisco 877-M
  • Cisco 877-M-Wifi
  • Cisco ADSL2+ Annex-M WIC
  • SpeedTouch 608WL
  • Netgear DG384 v4
  • D-Link DSL 320B
  • D-Link DSL 2640B
  • Linksys Wireless-N
  • Comtrend 5631
  • Draytek 2830/2850


For further information, please call our Free phone number to talk to one of our pre-sales consultants

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alternatively please call 0800 0546 111

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