Planned Maintenance Work

Reference: NC201011

Summary of Planned Works

Thursday 20th October 2011, 21:00 to 24:00 BST
Routine Maintenance of Core Network Devices

Description of Works

  • To ensure continued reliable service, inCloudOne® need to carry out periodic routine maintenance on our Core Network Equipment within our Data Centres in London.
  • During this routine maintenance window it might be necessary to shut down speciifc network devices and/or servers. This may, in turn, result in temporary loss of service on some access circuits for some customers.
  • inCloudOne apologise in advance for any service outages. We will endeavour to keep any outages to an absolute minimum and restore any lost service as soon as possible.
  • The Maintenance Window has been carefully scheduled for a time we believe will have the least impact on our customers.

Customer Impact

Some customers may experience a brief network outage during the maintenance window affecting them from send or receive email or accessing remote applications.

If you have any questions regarding this or any other service matters, please contact upit Account Manager or contact our UK based Customer Support on 0845 389 999 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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