Privacy Policy

inCloudOne Limited trading as inCloudOne is committed to preserving the privacy of all visitors to Please read the following privacy policy to understand how we use and protect the information that you provide to us. Please also ensure that you have read and understood Our Terms of Use which you can find here. Capitalised terms used in this Privacy Policy are defined in the Terms of Use.

Protecting your data

inCloudOne operate a Data Protection Policy and License, Data Protection we know is paramount to everyone, you can be secure in the knowledge that inCloudOne and our Partners will ensure the highest security in holding your personal data.


This Policy applies as between you, the User of this Web Site the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

  1. Definitions and Interpretation

    In this Policy the following terms shall have the following meanings:
    means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
    means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
    means a small text file placed on your computer by inCloudOne Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your shopping cart information whilst browsing this site. Further details are contained in Clause 9 of this Policy;
    means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
    "inCloudOne Ltd"
    means inCloudOne Ltd, Eden House, Enterprise Way, Edenbridge, Kent TN8 6HF.
    means collectively any online facilities, tools, services or information that inCloudOne Ltd makes available through the Web Site either now or in the future;
    means any online communications infrastructure that inCloudOne Ltd makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
    "User" / "Users"
    means any third party that accesses the Web Site and is not employed by inCloudOne Ltd and acting in the course of their employment; and
    "Web Site"
    means the website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  2. Information that we collect from you

    If you decide to register with and use, you will be asked to provide certain information about yourself including Your name and contact details. By submitting your personal information, ou consent to the collection, use and transfer of your information in accordance with the terms of this privacypolicy.
    Data Collected
    Without limitation, any of the following Data may be collected:
    1. name;
    2. date of birth;
    3. gender;
    4. job title;
    5. profession;
    6. contact information such as email addresses and telephone numbers;
    7. demographic information such as post code, preferences and interests;
    8. financial information such as credit / debit card numbers;
    9. IP address (automatically collected);
    10. web browser type and version (automatically collected);
    11. operating system (automatically collected);
    12. a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
    13. Cookie information (see clause 10 below).
    14. We may also collect information about Your usage of the Website and of the Service, as well as information about You, from emails, phone calls or letters that You send to Us or form information that you post on our Website. We will only use any such information in accordance with the terms of this privacypolicy.
    15. If You are 16 years old or younger You may not register with Us on the Website. If We become aware that You are 16 years old or younger and You have not obtained such permission, We will remove Your personal information from Our records. By entering Your details on the Website You are stating that You are 17 years old orolder.
  3. Use of your information

    • We will only use Your information for the following purposes:
      1. to enable Us to provide You with access to all parts of the Website and to use the Service and to enable You to download information and materials from the Website;
      2. to contact You with Our newsletter and other emailupdates;
      3. to make You occasional offers of inCloudOne products or services or to make You aware of other products or services offered by Us from time to time;
      4. to produce reports, statistics and analysis of the types of people who access the Website;
      5. to contact You for Your views on the Website and to notify You occasionally about important changes or developments to the Website;
      6. to administer, support, improve and develop Our Website.
    • If you change Your mind about being contacted in the future, please let Us know and We will remove You from Our mailinglist.
    • We reserve the right to use the name and/or logo of the company you work for in publicity material, advertising or marketing collateral, unless you specifically tell us otherwise. Your name, address details and all other personal information will remain confidential at alltimes.
  4. Disclosure of your information

    1. We do follow strict guidelines in the storage and disclosure of information which You have given us, to prevent unauthorised access. We comply with the laws of the countries from which weoperate.
    2. Certain personal information that You provide to Us is defined as Sensitive Personal Data by the Data Protection Act 1988. We do not seek any sensitive personal data other than that which is reasonable and necessary for the purposes sought. You are giving Your explicit consent to collect, process, disclose, transfer or store Your Sensitive Personal Data for the purposes of processing orders for goods andservices.
    3. We do not disclosure Your personal data to any third party except to the extent that we may disclose Your personal data to third parties (whether in the UK or elsewhere) for the purposes of processing orders made by You for goods or services from Us.
    4. Please note that this may include the transfer of Your personal data to one or more countries outside the UK.
    5. By using the Website You consent to third parties having access to Your personal data, including those outside the European Economic Area (EEA). You understand and accept that if Your data is disclosed to third parties outside the EEA those parties may be based in territories that may not have sensitive data protection provisions in law. Every effort will be made to ensure that Your data is processed solely to provide You with a newsletter or other email update, or in connection with a competition/promotion. We will attempt to ensure that Your data is heldsafely.
    6. You agree to keep confidential and not to disclose to any other individual or individuals for all time the user name and password related to Your inCloudOne account. Note that although You set the password, it is Our proprietary information and belongs to Us for alltime.
  5. Changes of Business Ownership and Control

    1. inCloudOne Ltd may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
    2. In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will not be given the choice to have your Data deleted or withheld from the new owner or controller.
  6. Controlling Access to your Data

    • Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
      1. use of Data for direct marketing purposes; and
      2. sharing Data with third parties.
  7. Your Right to Withhold Information

    1. You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
    2. You may restrict your internet browser's use of Cookies. For more information see clause 10.d below.
  8. Accessing your own Data

    1. You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
    2. You have the right to ask for a copy of your personal Data on payment of a small fee.
  9. Security

    1. Data security is of great importance to inCloudOne Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
  10. Cookies

    1. inCloudOne Ltd may set and access Cookies on your computer. Cookies that may be placed on your computer.
    2. Cookies are small amounts of information which We store on Your computer. We issue cookies to Your computer when You log on to the Website and when You register with the Service. Cookies are necessary for the operation of the Service and therefore, if You set up your computer to reject cookies You will be unable to access theService.
    3. You may delete Cookies, however you may loose any information that enables you to access the Web Site more quickly.
    4. You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
  11. Security and data retention

    • We employ security measures to protect Your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain Your information for a reasonable period or as long as the lawrequires.
  12. Accessing andupdating

    • You are entitled to see the information held about You and You may ask Us to make any necessary changes to ensure that it is accurate and kept up to date. If You wish to do this, please contact Us. We are entitled by law to charge a fee of £10 to meet Our costs in providing You with details of the information We hold aboutYou.
  13. Changes to our privacy policy

    • Any changes to Our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification. Please ensure that You are kept up-to-date with any such changes. By using the Service or accessing the Website You agreed to be bound by the most up-to-date version of thisPolicy.
  14. 13.Contact

    All comments, queries and requests relating to Our use of Your information are welcomed and should be addressedto:

    inCloudOne Limited
    Eden House,
    Enterprise Way,
    Kent, TN8 6HF
    email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    Reg. No.:591 2993
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